With the continued rise and development of small businesses, business owners have higher requirements and expectations than before. Among them, one thing is for their hosting providers. There are hundreds of hosting companies available in the marketplace, but the reality is that most of them just cannot ensure reliable hosting services and supports to small businesses.
1and1 is one of the most well-known hosting companies that claims to provide special-designed hosting solutions for small businesses. How about its hosting service, and can it be trusted? Today, we will help people find out the reasons why 1&1 is not one of the best small business hosting we recommend.
1and1 (www.1and1.com) has been offering hosting services since the foundation in 1988. Its products include Linux and Windows shared hosting, virtual private server, dynamic cloud server, dedicated server, eCommerce solutions, Email & Office and more. 1and1 owns nearly 15 million customers contracts. In fact, 1and1 is known as one of the best domain registrars, and its domain services are quite popular.
1and1 Extremely Low Prices
Let’s see the industry standard price first. Normally, shared hosting price is billed between $3 to $10/mo. If a hosting solution price is above or below this range, then people need to pay attention to it.
The regular price of 1and1 web hosting starts from $6.99/mo. Now, the company promotes its service. Customers who sign up with the annual billing cycle can purchase 1and1 hosting service at only $0.99/mo. If customers choose 1 month plan, they will be charged at $7.99/mo. 1and1 price setting is very unreasonable.
Fortunately, 1and1 guarantees very friendly money back guarantee. If customers are not satisfied with 1and1 hosting service for any reason, they are able to cancel and receive a full refund easily within the first 30 days. Its refund applies to monthly fees, setup fees and any additional services or products added to customers’ accounts.
This is a good chance for personal users to try the service, after all, hosting price is the main aspect that they will consider. But for small businesses, they have more important considerations when choosing hosting services for their websites.
1and1 Web Hosting Features
1and1 hosting is available on both Linux and Windows operating system, and it comes with multiple different packages. The enter-level package of 1and1 is named as Unlimited, does it really is unlimited?
Basically, 1and1 Linux web hosting offers 1 free domain for the first year, unlimited bandwidth, unlimited webspace, unlimited websites hosted, 20 MySQL databases, 20 FTP accounts, SSH access, 100 email accounts, 100 sub domains, multiple PHP versions (5.4, 5.5, 5.6 and 7.0 Beta), PHP, Perl, Python, Ruby & SSI supported and more.
Actually, these features are quite normal, and some of the hosting providers can even offer much richer features. Besides, 1and1 provides valuable features like performance extras, security extras, mobile website builder, 1and1 CDN, 1and1 SiteLock and etc. as add-ons. However, these features are exactly what small business websites need.
Moreover, many small business website owners have a few knowledge about site building and designing, and some of them just have no technical support team backup. In this way, they will need some easy-to-use tools to help them simplify the hosting management process. cPanel is the world’s most popular and easiest-to-use control panel that allows users to setup, create and manage all the aspects of their websites simply. Note that 1and1 offers its self-developed control panel.
1and1 Hosting Performance
1and1 operates multiple datacenters, and they are located in the USA and Europe. The datacenter facilities are configured with multiple redundant connectivity, steel-reinforced walls, fully air-conditioned rooms, 24 hours surveillance, interruption-free power supply and more. Indeed, 1and1 utilizes high-level infrastructures and technologies, why it cannot ensure small business websites the best performance.
In fact, 1and1 is one of the biggest web hosts, and it hosts about 19 million domain names, has more than 70,000 servers in parallel operation and more than 20,000 terabytes of data transferred per month. 1and1 oversells its services.
1and1 Support Service – No Live Chat
Why not host small business websites with 1and1, the support service is a main influenced factor. Live Chat is the most effective and popular support method, and most hosting customers rely on it. 1and1 only offers customers 24/7 E-mail and Phone Support. If small business owners are now looking for hosting solutions, we suggest them to go with those who ensure complete and helpful support services.
Better Recommendations for Small Business
Bluehost is one of the best hosting providers that offers customers with feature-rich hosting solutions, CDN integration, cPanel control panel, Anytime Money Back and etc. In terms of Dreamhost and Inmotion Hosting, their business class hosting solutions include free domain, free SSD drives, 1-click application installer and much more. All of them guarantee 24/7 professional support, at least 99.9% uptime and super-fast speed, and they utilize world-class facilities and technologies to ensure small business the highest reliability and security.
More importantly, the discounted prices of Bluehost, Dreamhost and Inmotion Hosting start from $3.49/mo, $4.95/mo and $3.49/mo respectively. With these affordable prices, small business owners can save a big budget.